FAQ

How much does a session cost?

Our initial consultations are $110 (45 minutes).

Subsequent standard consultations $100 (45 minutes).

Pensioners receive $20 discount. Please show our reception your pension card.

You may pay by credit card, EFTPOS or cash.

Our HICAPS terminal makes for easy on the spot claiming from your health fund.

 

Do I NEED A REferral?

No referral is required unless you are presenting with a workers compensation injury or motor vehicle accident third party claim. In these cases you will need to bring with you the appropriate GP medical certificate so we can bill your insurance company directly.

 

What should I expect from my first session?

A friendly, accepting and safe environment for you to tell us about your problem.

A 45 minute session conducted one-to-one with your physio.

Your first session will involve our physiotherapist taking a full medical history from you and questioning you thoroughly about your presenting problem. Then they will perform a physical examination. 

From these we will then give you a diagnosis for your presenting injury and discuss with you whether further investigations (for example an X-ray or MRI) or medical investigation (by a GP or specialist) are required. We will discuss with you immediate recommendations for your sport, exercise or work. 

Your initial treatment will also involve hands-on therapy to provide pain relief and instruction in initial exercises to start you on the way of active rehabilitation.

We are able to refer you directly for X-rays and MRI’s if required. 

It is best to turn up 15 minutes before your first appointment to fill out some paperwork if you haven’t completed our online New Patient Form which is on our contact page.

 

What should I bring to my appointment?

Please bring with you any reports of X-rays, MRI’s or other scans that you may have of the body part involved. Also any reports from your GP or specialist concerning your problem are very helpful for us.

Coming straight from work? No problem. We have shorts to change into at our clinic should you need.